Our Terms and Conditions ("Agreement") govern your use of Vividcartz ("Website") ("we," "our," or "us") and the services provided by Oswal Digitals ("Company"). By accessing or using the Website, you agree to be bound by this Agreement.  

Greetings from Vividcartz! This document is our digital commitment to you, aligned with the Information Technology Act, 2000, and in compliance with the Information Technology (Intermediaries Guidelines) Rules, 2011. It's here to lay out the ground rules for using our platform, (referred to as the "Platform").  

Vividcartz and its services are subject to the following terms and conditions ("Terms of Use"). By engaging with Vividcartz, you're entering into an agreement with Vividcartz. These terms, along with our policies, represent your commitments to Oswal Digitals.  

User Account, Password, and Security  

When you use Vividcartz, you're responsible for keeping your Display Name and Password confidential. Any activities under your Display Name and Password are your responsibility. Please ensure the information you provide is accurate and up-to-date. If there's a suspected breach or misuse of your account, we might ask you to change your password or temporarily suspend your account for security reasons.  

For added security and privacy, we occasionally review user associations with devices on our website.  

Your mobile phone number is a key identifier, so keep it updated. Notify us promptly of any changes. We're not liable for consequences resulting from outdated contact information.  

Platform for Transaction and Communication  

Vividcartz is a platform for users to connect and transact. We're not a party to user transactions, and we don't control them. Here's what you need to know:    

• All commercial terms are between buyers and sellers.  
• We don't guarantee specifics like product quality or value.  
• We're not responsible for non-performance or breaches in contracts.  
• Your contract for sale is strictly between you and the other party.  
• Pricing errors may occur due to technical glitches; in such cases, the seller may cancel your order.  

You release Vividcartz from any consequences related to user actions and waive any claims under applicable law.  

Feel free to reach out if you have questions or need clarification. Your understanding and adherence to these terms are essential for a seamless experience on Vividcartz. Happy shopping!  

User Conduct and Rules on the Platform  

Welcome to Vividcartz! To ensure a positive and respectful community, we've outlined some important principles that govern your use of our platform. By engaging with Vividcartz, you commit to following these rules:  

Respect Others' Rights    

• Don't share information that doesn't belong to you.  
• Avoid content that is harmful, harassing, defamatory, obscene, or otherwise offensive.  
• Refrain from misleading information.  

No Spamming or Unwanted Activities:    

• Don't engage in spamming, chain letters, or unsolicited mass mailing.  
• Say no to illegal activities, abusive behavior, or any form of threats.  

Protecting Rights and Privacy:    

• Respect intellectual property rights and privacy.  
• Avoid sharing others' personal information without permission.  

Honesty and Accuracy:    

• Be truthful and accurate in all your interactions on the platform.  
• Don't create liability for Vividcartz or compromise the services we provide.  

Fraud Prevention and User Responsibilities:    

• Users failing to reply to payment verification emails or provide adequate documents may be flagged.  
• Misuse of phone/email, use of invalid addresses, overuse of voucher codes, and other fraudulent activities are not allowed.  
• Vividcartz reserves the right to cancel orders deemed as 'Bulk Orders' or 'Fraud Orders' under certain criteria.  

Business Transactions:    

• Users are advised against transacting if they intend to avail input tax credit.  
• Use the platform responsibly, avoiding disruptions, annoyances, and abuses of our policies.  

Prohibited Activities:    

• Do not use false email addresses or impersonate others.  
• Do not attempt unauthorized access to the platform or engage in hacking.  

Compliance with Laws:    

• Users must comply with all applicable laws and regulations.  
• Provide accurate information about products or services.  

Community Interaction:    

• Users can share ideas, observations, and comments within dedicated pages on the platform.  
• Respect others' views and refrain from abusive or exploitative behavior.  

Usage Restrictions:    

• Do not use automated tools to access, copy, or monitor the platform.  
• Users may not pretend to be someone else or mislead others.  

Termination of Account  

Vividcartz may terminate accounts for violations mentioned in the Terms of Use.  

Any Vividcartz credits earned may be forfeited in such cases. Remember, Vividcartz is committed to providing a positive and secure environment. Any violation of these rules may result in consequences, including account termination. Happy shopping and engaging responsibly on Vividcartz!  

Contents Posted on Platform  

At Vividcartz, we value the diverse content contributed by our users. Here's how it works:  

User-Generated Content Ownership:  

Any content, including text, graphics, and visuals, created by users becomes our property. By sharing content, you grant us worldwide, perpetual rights to use it, including promotional and advertising purposes.  

Use of Information:  

Information on products and services available for download is for personal, non-commercial use. Please don't remove proprietary notices, make modifications, or misrepresent the information.  

Disclaimer of Warranties and Liability  

We believe in transparency and want you to understand our position:  

As-Is Basis:  

Materials, products, and services provided on the platform are offered on an "as is" and "as available" basis. Vividcartz does not guarantee constant availability or the completeness and accuracy of information.  

Protecting Each Other  

Let's keep things fair and square. You agree to safeguard "Vividcartz", its owners, affiliates, and everyone else involved from any claims or actions that might come up due to your breach of our terms, privacy policy, or any other policies.   

Respecting Creativity  

We respect creativity and intellectual property. All the cool stuff you see on "Vividcartz" is protected by copyrights, trademarks, and other rights. So, while you're free to enjoy the material for your personal use, let's not get into the copying, reproducing, or distributing business without permission. Also, anything you upload or provide is yours, but we might use it for reasonable business purposes with your consent.  

Keeping It Real on Liability  

We're here to provide a smooth experience, but we can't be held responsible for indirect or incidental damages resulting from things like service use, unauthorized access, or product issues. If the platform is temporarily down for maintenance, we hope you understand. Your downloads are at your discretion and risk, and we're not liable for any hiccups along the way. Our liability is limited to the value of the products you purchase.  

When Things End  

If either of us decides to part ways, we may suspend or terminate your use. Our terms will stick around, though. Even after we part, we might retain transaction details for tax or regulatory purposes. Keep it genuine, and we'll all get along just fine!  

Where We Operate  

We're set up for transactions in India, so unless we say otherwise, our materials are for sale in India only. If you're accessing us from elsewhere, you're doing it on your own initiative, and we're not responsible for compliance with local laws outside India.  

Governing with Laws  

These terms follow the laws of India, and any disputes will be under the exclusive jurisdiction of courts in India.  

Your Safety First  

Remember, you're using "Vividcartz" at your own risk. We're not liable for seller actions, product quality, or any disputes. Our content is provided as is, without warranties.  

Reaching Out    


Please get in touch with us with any questions you may have by emailing [email protected].